The quality of any product is only enhanced by those who support and represent its integrity. Without this a company becomes a shell of itself. I have seen this many times before and have witnessed the demise of consumer confidence undermine a companies integrity. Without the strength of individuals who add their unique qualities of responsible professionalism to the company the product suffers.
I have had the great experience of such professionalism recently with Bianca Cain. Her kind and generous support was an eye opening experience and made me feel even more a part of the Adorama family. Her expert service has been such a welcomed difference when dealing with the cold world of service representatives that are often found on the other end of an email. Bianca created a real concern for my creative needs and was quick in assisting me to find solutions that would help me to continue sending my work orders to your company. This is a tremendous asset to the quality of your product and to the reputation of those who serve your customers. I really want to thank you for having someone as wise and attentive as Bianca there to help us who often find ourselves a little lost in the region of technical expertise.
I was fortunate to have found such a great technical representative as Ms. Cain. She is one reason why I will continue to trust in your production of metal prints long into the future.
Adorama will very much be a part of my family and to those students of mine who will benefit from your overall quality and kindness. My 31 years of teaching photography has proven that great service leads to great products.
Thank you for making this possible!
Don Gregorio Antón