Prepaid Packs FAQ
Are Prepaid Packs the only perk to being a Pro Member?
No, that's just one of them. See to your right for all the benefits of being a Pro Member.
How do I use Prepaids?
To redeem your prepaids, upload your images or choose from your albums. Set up the job and proceed through the order process until you get to the “Order Summary” page. At the top of the right column on that page you'll see a small checkbox indicating you will use the appropriate prepaids available for this order. Check the box to add the job to your cart and continue to checkout or create a new job to use more of your prepaids in a different size or paper type.
Do Prepaids expire?
All good things must come to an end, and unfortunately so do our prepaids. They're good for a year from the purchase date, but you can extend the expiration date to two years by renewing your Pro account.
What if I forget about the expiration date?
Don't worry, we'll send you a reminder email 30 days before your Prepaid Packs are set to expire.
Worst case, we're always here with a listening ear to help out if it expired due to special circumstances.