Help & Support

Information security

Adoramapix.com does not provide any third party with any individually identifiable information other than that which is necessary to complete your order. Specifically, adoramapix.com gives your name, shipping address, phone number, and order information to our shipping carrier. Adoramapix.com also supplies your name, billing address, and credit card information to the credit card processor who bills your account. Adoramapix.com has strict guidelines requiring all third parties to keep any shared personal information confidential. If you have a question that isn't answered here, please contact us and we'll be happy to answer it for you. You can email us at info@adorama.com, or call our customer service representatives at 1-888.216.6400.

User Conduct

When submitting images for printing to AdoramaPix you represent, warrant and covenant that (a) you own or otherwise possess all necessary rights with respect to your Submissions, (b) your Submissions do not and will not infringe, misappropriate, use or disclose without authorization, or otherwise violate any intellectual property or proprietary right of any third party, and are not unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene or otherwise objectionable, and (c) you hereby consent to the use of your likeness, and you have obtained the written consent, release, and/or permission of every identifiable individual who appears in a Submission to use such individual's likeness, for purposes of using and otherwise exploiting the Submission in the manner contemplated by these Terms (including for purposes of promoting the Service), or, if any such identifiable individual is under the age of eighteen (18), you have obtained such written consent, release and/or permission from such individual's parent or guardian (d) you agree to provide to AdoramaPIx a copy of any such consents, releases and/or permissions upon AdoramaPix's request.

License and copyright of your images

adoramapix.com does not claim ownership rights in any image contained in your account. For the sole purpose of enabling us to display your images through the service and fulfilling any orders for you or those you have shared your images with, you grant to adoramapix.com a non-exclusive, royalty-free license to use, copy, distribute, and display those images. Please note that when you share images, you allow the recipients to share and make photographic prints from those images.

Limitation of liability

Your use of the adoramapix.com photo services is at your own risk. You should keep your own backup copies of all materials you may use, or allow others to use, in connection with the adoramapix.com photo services, including materials posted or submitted to the adoramapix.com photo services.

In no event shall adorama inc or its suppliers be liable for any damages whatsoever (including, without limitation, lost profits, business interruption, or lost information) arising out of the use of or inability to use the adoramapix.com web side or the print wizard, even if adoramapix.com has been advised of the possibility of such damages.

Storage policy

You agree that adoramapix.com may, at any time, establish limits concerning the maximum disk space that will be allotted by adoramapix.com servers on your behalf for the storage of your images.

You acknowledge that adoramapix.com reserves the right to terminate access to your account or to delete the images stored on your account if your account becomes "inactive." an "inactive" account is one that has not been logged-in to for a period of 12 months or more. Adoramapix.com may change this policy at any time upon reasonable notice to you.